Undocumented/buggy

While there are some decent features in this program, in my opinion it’s failings are on three main points.
One, the lack of documentation makes this program difficult to use. My experience mirrors that of many others, that days have been wasted on trial and error trying to accomplish something that is possible, but is unclear.
Two, the program is buggy. Frequently I would go back to the drawing board due to my trial and error failing, only to find later that some of the iPads did work correctly. I just thought I had done something wrong because some of the devices were not working. Instead of a problem with method it was only a problem with the program (or possibly the iPads themselves) not uniformly accepting the same changes.
Regardless of the time invested trying to get everything set up, the greatest problem is just that it does not do what we needed the program for: saving time in deploying a large volume of devices. Even if it wasted all our time getting it to work right, it would still probably be worthwhile if it saved our time on the back end, which is what we are all hoping for. Instead, my installations require small batches, constant supervision for error pop-ups that hang the installation, and then re-do’s for the units that failed. This leaves me with the program only saving a small amount of time and fails to compensate for the large investment of time up front.

Brent C C about Apple Configurator, v2.2